Terms and conditions
1. Definitions
All the references to “you, your and buyer” means you. “We, us, our and Seller” means Grays Inc. Ltd. “The “site” or “the website” means grayshomedeliveries.com. “Product(s)” refers to the goods that can be purchased on the website.
2. Introduction
This site is operated by Grays Inc. Ltd, a Company, bearing registration no. 61754, incorporated under the laws of the Republic of Mauritius and having its registered office at Beau-Plan, Pamplemousses, 21001, Mauritius.
These Terms and Conditions form a contract between you and Grays Inc. Ltd in respect of the delivery of goods by us (Grays Inc. Ltd) to the address that you have designated. We strongly recommend that you read these Terms and Conditions carefully. Any concerns you may have about these Terms and Conditions should be raised with us before we deliver the goods to you.
We reserve the right to amend the Terms and Conditions set out here at any time with or without prior notice to you. The amended terms will automatically apply from the date of posting. If after having read and for any reason you do not agree or cannot abide by these Terms and Conditions, including our Privacy Policy, please exit the site immediately.
By purchasing on the site, these Terms and Conditions shall apply and you agree to accept such Terms and Conditions. (The “Terms and Conditions”).
3. About You
To use and order on the site, you must:
i. be of legal drinking and smoking age (18 years old).
ii. have a credit card that we accept when purchasing on the site if you settle the amount using the credit card option.
iii. be authorized to use that credit card (the card should be either in your name or you should have the permission of the owner to use it).
iv. provide ID proof upon delivery of alcoholic products & cigars.
4. Registration
i. To purchase a product, you must create an account on our website.
ii. When creating an account, you must provide accurate and complete information about yourself. You are solely responsible for ensuring that details submitted to us when ordering any product are correct.
iii. You agree to update your information when necessary to maintain its truth and accuracy.
iv. You are entirely responsible for maintaining the confidentiality of your account information, including your password. You are responsible for any consequences of unauthorized access to your account due to your disclosure of your account information to any third party.
5. Prices
i. All the prices listed on the website are in Mauritian Rupees (Rs), unless otherwise indicated.
ii. The price of the goods is as per our current price list (effective as from December,2021) and at the date we accepted the order or such other price as we may agree in writing. Our prices shall remain valid as long as our current pricelist is not subject to any price/legislation amendments or any fiscal fluctuations out of our reach.
iii. Prices and charges include VAT at the rate applicable at the time of the order.
iv. The site contains many products. It is always possible that, despite our reasonable efforts, some of the products on our site may be incorrectly priced. If we discover an error regarding the price of any product you have ordered with us, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to get in touch with you, we will treat the order as cancelled and you will be reimbursed.
v. From time to time, we may feature promotions or offers on the site. Each offer shall be subject to its own express terms.
6. Order and Payment
i. You will have the opportunity to review your order at any time while you are shopping and before you checkout.ii. ii. Delivery is free for orders above Rs 2500 (VAT Inc.) A delivery fee of Rs 300 will be applied for orders under Rs 2500 (VAT Inc.).
iii. After placing your order, you will receive your receipt by email. Please keep your receipt as it constitutes a proof of payment.
iv. Payment for Goods must be on Grays Inc. Ltd. account as mentioned hereafter.
OPTION 1: JUICE – 57325434
OPTION 2: INTERNET BANKING
– BANK ACCOUNT: 000330506870
– CURRENCY: MUR
– BANKNAME:
THEMAURITIUSCOMMERCIALBANK
– IBAN:
MU96MCBL0933000000506870000MUR
– SWIFT CODE: MCBLMUMU
OPTION 3: CREDIT CARD
7. Delivery and Collection
i. Our aim is to deliver your purchase the Friday following your order, subject to the product availability.
ii. Attempt will be made to meet the estimated delivery time quoted at the time of the order but we cannot be held responsible for any delay, which may be subject to variation beyond our control.
iii. You are responsible for checking the condition of the goods delivered and must highlight any issues to the delivery team when the goods are delivered and note them on the ‘Delivery Acceptance Form. Please notify our delivery agents of any damage to property or to the goods that you believe may have occurred during transportation and handling of order. You may send your report in writing or by email with photographic evidence within 48 hours of delivery. We shall not consider any claims made outside this period.
iv. It is your responsibility to ensure that delivery can be made to the address that you specified. You should ensure that there is appropriate access to the delivery address, and such access must allow for a van to reach the delivery address.
v. We request that an adult be present at the time of delivery for the reception of the goods. ID card verification is compulsory upon delivery of Alcoholic products & cigars.
vi. If delivery cannot be made due to an incorrect address, a re-delivery may be proposed for an additional fee of Rs 500. We shall contact you to arrange for new delivery date.
Our deliveries are scheduled during weekdays and a confirmation will be given to you at the time of purchase. Our delivery team will endeavour to call you at least one hour before arriving at your address.
8. Cancellations
We do not accept cancellations except due to unforeseen circumstances and at the discretion of the Management.
9. Products
We endeavor to ensure that the information provided on the products are accurate. Where a depiction or image of a product/packaging is shown to the buyer, the parties hereto accept that such depiction or image is representative in nature only.
All products displayed on our website are subject to availability. We will inform you by email if a product you have ordered is not available.
We reserve the right without prior notice to withdraw or cease any or all the products on our website.
10. Liability
We only supply the products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11. Intellectual Property
Grays Inc. Ltd owns or is an authorized user of all trademarks, service marks, design marks, patents, copyrights, database rights, image rights for photographs contained on the site and all other intellectual property appearing on or contained within the site including but not limited to the page design and layout and the source code. Any unauthorized use of any materials contained on the website may violate copyright laws and trademark laws. You are welcome to print hard copies of material from the site solely for your lawful, personal and non-commercial use. All other copying in whatever form, whether electronic, hard copy or any other format or use for commercial purposes without our prior written consent, is prohibited. All other rights are reserved.
12. Privacy
Your privacy is critical to us. We respect your privacy and comply with the applicable Data Protection laws with regard to your personal information.
– We are a data controller of the personal data we process in providing the goods to you;
– We process that personal data to enable the commercial transactions between the client & Grays Inc. Ltd. only
– We will comply with our obligations imposed by the Data Protection Act;
– Before or at the time of collecting personal data, we will identify the purposes for which information is being collected;
– We will only process personal data for the purposes identified;
– We will respect your rights in relation to your personal data; and
– We will implement technical and organizational measures to ensure your personal data is secure.
For any enquiries or complaints regarding data privacy, you can e-mail us at customerservice@grays.mu
TERMS AND CONDITIONS
Introduction and definition
In the context of this statement, the pronouns “you,” “your,” and “buyer” refer to the individual making a purchase. The pronouns “we,” “us,” “our,” and “Seller” refer to Best Brew Buddies Ltd., the company responsible for the sale. The terms “site” and “website” both refer to kapten.mu. The term “product(s)” refers to the items available for purchase on the website.
General
To purchase from us, you need an account with correct and complete information. It’s your responsibility to maintain the accuracy of your information and keep it up-to-date. Safeguard the confidentiality of your account information, including your password, as you are solely responsible for any unauthorized access due to your disclosure of your account information to a third party.
Prices are in Mauritian Rupees unless stated otherwise. Goods prices are based on our current price list and are subject to change due to legislation amendments or fiscal fluctuations beyond our control. Prices include applicable VAT charges. We strive for accuracy, but errors may occur. If a product is incorrectly priced, we’ll notify you and offer the option to confirm at the correct price or cancel. Promotions or offers are subject to their own terms.
At times, you may come across links to other websites while browsing this website. These links are there to offer you more information conveniently and do not necessarily reflect our endorsement of the linked website(s). We take no responsibility for the content found on the linked website(s).
Order and Payment
Our website showcases products that are subject to availability. In the event that a product you have ordered is unavailable, we will promptly notify you via email. When the buyer place an order, you are offering to purchase a product and representing that you are of legal age and all information provided is true and accurate.
However, receiving an order confirmation does not mean that we have accepted the order, and we have the right to refuse any order request for any reason. Prior to accepting an order, we may need to verify the information provided.
Upon delivery, our employees or agents will verify your National Identity Card or any valid proof of age to ensure that you are of legal age to receive the orders placed. Orders will be returned and cancelled if you do not meet this criterion.
We reserve the right to accept, modify, or decline your order at any time, even after you receive an order confirmation from us. We may also limit the number of items ordered and refuse service without prior notification.
If an item is listed at an incorrect price, we have the right to refuse or cancel the order placed for that price, regardless of whether the order is being processed. In case of cancellation, we will credit your account for the incorrect price charged.
Orders placed must be paid within 48 hours, or they may be cancelled
Delivery :
To be fulfilled at a latter stage.
Intellectual Property
All content included on this website, such as text, graphics, logos, images, audio clips, video clips, digital downloads, and data compilations, is the property of the website owner or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The compilation of all content on this website is the exclusive property of the website owner and is protected by international copyright laws. Any unauthorized use, including but not limited to reproduction, distribution, display, or transmission of any content on this website is strictly prohibited.
Privacy Policy:
At Best Brew Buddies Lt, we value your privacy. Here is a summary of our privacy policy:
We collect personal information that you provide to us, such as your name, email address, phone number, and payment information. We may also collect non-personal information about your visit to our website, such as the pages you viewed and the links you clicked.
We can utilize your personal information to send you promotional communications if you agreed at the registration phase. However, you can ask us to cease sending you these communications at any time by informing the Company in writing
We use best industry-standard to protect your payment information.
Cookies may be used by your internet browser to personalize your experience on our website.
If you have any questions, please contact us at bestbrewbuddies@gmail.com.
Payment Options
We accept Credit Cards as mode of payment. All payments are secured by SSL (Secure Socket Layer).
https://kapio.mu/ processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.
When you choose an online payment option, your card information is securely processed through the payment gateway.
Rest assured that your card is safely encrypted as it travels over the Internet.
Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MIPS after 48 hours.
